- Answers telephone, takes inquiries or messages in an upbeat, professional manner.
- Interviews, screens, and tests all applicants and provides a positive candidate experience.
- Assists with recruiting, associate hiring, orientations, in-services, disciplinary actions, etc.
- Communicates continually with associates and clients to evaluate service.
- Schedules and coordinates day to day activities of caregivers.
- Assists with sales, marketing, and public relations efforts.
- Serves as a team player within an office environment.
- Receives referrals and inquiries on the programs of this company.
- Performs payroll duties including verifying time sheets, updating telephony records, and computer input for payroll processing.
- Maintains documentation of associate work record in ClearCare and ensures current and complete personnel records for all homecare associates.
- Responds promptly and courteously to all clients’ calls.
- Performs on-call coordinator duties.
- Serves as liaison between associates and Operations Manager
- Maintains integrity in every interaction with caregivers and clients
- Ability to live the Right at Home brand vision, mission and values
- Maintains professionalism in all interactions
- Ability to multitask in a high functioning office environment
- Ability to problem solve and make decisions in a fast paced environment
- Ability to relate to clients and care staff in a way that is sensitive to the unique needs of the individual.
- Other general office and clerical functions.
- Other duties assigned by Operations Manager
- High School graduate or equivalent with two years of business experience.
- Basic office and computer skills and organizational abilities. Excellent interpersonal relations abilities. Excellent telephone skills.
- Knowledge of common medical terminology.
- Able to work independently, demonstrating sound judgment.
- Read, write, speak, and understand English as needed for the job.
- Be available as required for on-call duty outside of normal office hours.
- Works primarily out of the local office.
Right at Home’s mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn’t do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That’s where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
- We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
- We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients.
- We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
- We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
(if you already have a resume on Indeed)